Customer Relationship Management

Dynamics 365 is the flagship Customer Relationship Management software from Microsoft that helps business to manage and maintain customer relationships, track sales performance, customer satisfaction, marketing effectiveness, and deliver actionable data. Apart from providing best in class CRM features and functionalities, the Dynamics platform is also flexible, scalable and highly interoperability solution designed to suit your business requirements.

Huawei BSS or Business Support System is a CRM solution that is purpose built for the telecommunication industry. Developed as an Open Systems Architecture, the Huawei BSS that is a fully convergent solution which can support multiple services such as mobile, fixed broadband as well as IPTV services.

Analytics & Automation

Power BI is a self-service and enterprise analytics tool by Microsoft. It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards. It is part of the Microsoft Power Platform.

Power Apps is a low-code / no-code platform developed by Microsoft to allow businesses to quickly build data-driven business solutions. Building apps using drag-drop and slide-designer like interfaces allows for rapid application implementation.

Power Automate allows for automated workflows to be orchestrated between applications and services. With a vast library of templates and pre-defined flows, business can automate their flow with speed at ease.

Custom Application Developments

.NET and Java are 2 of the most widely used programming languages in the world for building applications, be it web, client-server, mobile or micro-services. Being open-source and cross platform, both technologies can be applied to many business scenarios that have specific requirements and tailored flow that cannot be handled by commercial off the shelf (COTS) solutions.